F.A.Q

Where do we ship?

Our online store is only available for purchases in Europe. The fixed price of shipping costs is 6€ in peninsular Spain and 19€ in the rest of Europe. Free shipping for purchases over 250€. 
All shipments are made through courier with 24-72 hours delivery service. We cannot confirm an arrival date as it depends on the postal service. If you need your package to be sent more urgently, please contact us at suuit@suuit.com and we will see what we can do.

When will I receive my order?

We usually send your oden in 48-72h. Some of our pieces are produced to order so as not to generate a production surplus. They can take between 5 and 15 business days to produce. We make small runs of some pieces to keep them in stock, if you wish, you can contact us to check immediate availability at suuit@suuit.com

Do we make changes or returns?

Unfortunately many of Suuit's products cannot be exchanged or returned. If you are not satisfied with the purchase, please write to us at suuit@suuit.com as soon as possible and we will analyze the case.
If the product is eligible to be returned, returns can be made within 14 days of receiving the package. The shipping costs, provided that the return is not due to our error or defective merchandise, will be borne by the customer. We do not accept postage due shipments. SUUIT is not responsible for damage, loss or theft during transport. When we verify that the product you want to return is unused, in its original condition and packaging, we will process the return and you will be reimbursed the total price except for the shipping cost within a maximum period of 30 working days.
Please be sure of your purchase before placing the order and do not hesitate to contact us if you have any questions at suuit@suuit.com
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or the wrong item is received, so that we can assess the problem and correct it.

Stores / stockists

At this time we do not distribute our pieces. Please email clara@suuit.com if you would like us to keep you informed if this changes in the future.

Collaborations / Exhibitions

Please contact us at clara@suuit.com if you want to collaborate or have an idea you think might interest us.

Intellectual property

All the products for sale in our online shop are subject to copyright and intellectual property rights of which Luisa Chillida is the sole owner. In no case shall the above mentioned rights be transmitted or given up without our express prior written consent.
Specifically, the contents of this website cannot be reinterpreted, distributed or used for commercial purposes. In case of doubt, feel free to ask and we will be glad to inform you.

Terms of sale

These conditions could be modified at any time, subject to the evolution of the website and its contents. The purchase of any of our products means the knowledge and acceptance of the legal condition of this website.

Use of cookies

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